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Privacy and Cookies Policy

Last update: December 19th 2017.

By browsing the https://www.localguidesnetwork.com website (also called ’our website’ or ’this website’ in this policy), we may collect data and one or more ’cookies’ may be stored on your device.

This policy helps you better understand how data is processed, how cookies work and how to set your internet browsers in order to manage them.

1. Data Processing

1.1. Processing of Browsing Data

1.1.1. When you browse this website, analytics companies may collect some information such as your IP address, which browser you are using, and information about your computer’s operating system, its version, language settings and pages that have been loaded. If you are using a mobile device, information which identify your mobile device, its settings and specifications may also be collected.

This data allows us to get a better understanding of how our services are being used and how to improve them. Data may be shared with L.G. Network OÜ only in aggregate form. No data is shared as to any individual user.

1.1.2. By browsing this website, you hereby consent to give us your authorisation to process your browsing data for these purposes.

1.1.3 To learn more about how data is processed by analytics companies we are working with, do not hesitate to read the following documentation:
Google Analytics

1.2 Processing of Personal Data

1.2.1 Personal data is processed by:

1.2.2 Those companies may collect and store personal data such as your name, first name, email address, postal address, phone number (…) when you make particular requests (information request, reservation request through the booking platform…).

1.2.3 Data is treated as confidential information per requirements of the Personal Data Protection Act and protected by using several security measures. This data is necessary to handle your requests and may be used by L.G. Network OÜ for the following purposes:

1.2.4 Personal data which is required to perform the first payment is securely transferred to the payment platform.

1.2.5 To establish a connection between you and a local provider, we transmit him personal data about you which is required to perform the service in good conditions.

1.2.6 Personal data which is required for providing you with tailored services and keeping you updated about our offer is transmitted to the email marketing company whom we work with.

1.2.7 By sending us a request, you grant us the right to process your personal data for these purposes. You may ask, at any time, to consult, correct or delete data we possess about you. To do so, please contact us.

1.2.8 To learn more about how Xtreeme Sagl processes data with Planyo, please read the dedicated privacy notice.

1.2.9 Your personal data is under no circumstances sold, given or transmitted to third-parties, except in case of merge, acquisition, dissolution, liquidation or sale of assets during which they may be transferred to the successor or purchaser. Your consent will not be required for disclosure in these cases, but we will attempt to notify you, to the extent permitted by law to do so.

1.2.10 You can choose to opt-out from mailing performed by email for providing you with tailored services and keeping you updated about our offer simply by clicking on the unsubscribing link available in those emails. However, it is not possible to opt-out from emails sent regarding a reservation request.

1.2.11 We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected such data, please contact us so we can promptly delete such data immediately.

1.2.12 In the following cases, we may communicate personal data which belongs to you without your consent:

1.3 Processing Bank Data

1.3.1 Filling of bank data during the settlement of the first payment is made using a PCI-DSS compliant payment platform and a SSL encrypted data exchange protocol.

1.3.2 Only the highly-secure payment platform can collect and store your bank data. Neither us nor our IT service provider have the right to access your bank data.

1.4 Question about Data Processing

1.4.1 Should you have any question or request about our processing of data on this website, do not hesitate to contact us.

2. Cookies

2.1. What is a cookie?

2.1.1 A cookie is a small text file stored in the hard drive of your computer when you visit a website or view an ad. The cookie is managed by your Internet browser.

2.1.2 A cookie is designed to collect information related to your Internet browsing to store your preferences and to provide you with customized and tailored services. It cannot be used to read or collect other data from your drive hard, install a virus or steal your personal data.

2.2. Cookies used on our website

2.2.1 Technical cookies are useful for navigation and optimization of this website. They are placed by https://www.localguidesnetwork.com and not kept for more than 13 months. They are here to facilitate browsing, for example by memorizing your favourite language.

2.2.2 Audience measurement cookies are stored for statistical purposes by third-party companies and not kept for more than 13 months. They measure the number of page views, the number of visits, and analyse visitor’s activity on the website and the number of times visitor returns to our website, using a solution provided by Google Analytics. These cookies enable us to serve you better by adapting the content of our website to visitor’s needs.

2.2.3 Social network cookies allow you to share your opinion about and content from our website on social networks, using the ’Share’ or ’Like’ application buttons for social networks. The social network applications on our website can in some cases allow the social networks concerned to identify you even if you did not click on the application button (simply because your are already logged in).
We recommend that you read the policies of these social networks to familiarize yourself with how they collect and use these information, especially regarding advertising.

2.2.4 Affiliate cookies are stored by third-party companies and not kept for more than 13 months. They identify our website as the website which is redirecting you to our partners’ websites.

2.3. Managing cookies

2.3.1 By browsing this website, you consent to the installation of the above-mentioned cookies.

2.3.2 If you desire, you can choose at any time to block all or part of these cookies, by changing your browser settings.

Most browsers are set by default to accept cookies. But usually you can choose to accept all cookies, always block cookies, or choose which cookies to accept based on where they come from. They also allow you to delete cookies stored on your device.

2.3.3 Keep in mind that if you set your browser to block cookies, your navigation on this website may not be optimal.

2.3.4 To manage cookies with your own preferences, we invite you to change your browser settings:


- How to configure Microsoft Internet Explorer
- How to configure Safari
- How to configure Google Chrome
- How to configure Mozilla Firefox
- How to configure Opera

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